Tag Archives: Post Office

Discovering a Slice of London Life

After last month’s archive stocktake, I’ve returned to my ongoing cataloguing project. Today I’ll tell you about a terrific discovery I made on the repository shelves.

Matt inspects the record books in the BPMA Search Room.

Matt inspects the record books in the BPMA Search Room.

This is a set of four record books. Three are from the 1930s, while the fourth covers 1941-1956. They’re not labelled with ownership details but, after studying the contents and cross-referencing with other archives in our collections, I believe they originated from the South West (SW) London District Office, which was in Victoria Street at that time.

The books were used to keep records on the sub-post offices in the SW London District. As you may already know, there are two main kinds of post offices in Britain: crown offices directly managed by the Post Office, and sub-post offices operated by independent businesspeople under contract from the Post Office.

The books are divided into many sections, headed with each sub-post office’s address. The three 1930s volumes cover the entire District between them, while the 1940s volume is a partial continuation. Confusingly, the contents aren’t all arranged alphabetically!

Selected addresses from the record books. Clockwise from top left: 15 Gloucester Road, later number 17 (POST 22/385); 226 Wandsworth Road (POST 22/387); Victoria Station (POST 22/388); 56 Brixton Road (POST 22/386). Centre: Harrods (POST 22/385).

Selected addresses from the record books. Clockwise from top left: 15 Gloucester Road, later number 17 (POST 22/385); 226 Wandsworth Road (POST 22/387); Victoria Station (POST 22/388); 56 Brixton Road (POST 22/386). Centre: Harrods (POST 22/385).

What makes these books a treasure is the staggering amount of detail. There are notes of customer complaints, audit records, specifics of equipment installed, and particulars of disciplinary cases. Every note is dated. This is what you’d expect from the central supervision of agents carrying out work for the General Post Office. But there’s so much more.

Sub-postmasters and sub-postmistresses often performed postal work alongside another business. The volumes record precise details of any interruptions in postal work. The main motivation was to monitor revenue, but the notes also reflect SW London’s changing streets. The record below is a good example:

Record of post office at 412 Brixton Road being damaged by a bomb on 16 April 1941. (POST 22/388)

Record of post office at 412 Brixton Road being damaged by a bomb on 16 April 1941. (POST 22/388)

This note states that the 412 Brixton Road office was damaged by a bomb on 16 April 1941, and reopened at new premises in the local Bon Marché store. There are also records of crimes at sub-post offices, often including dates when staff were absent to attend the ensuing identity parades and police court sessions. Take a look at the note below:

Report of a foiled break-in. (POST 22/388)

Report of a foiled break-in. (POST 22/388)

This brief report of a foiled break-in is notable for giving the full name of the lady who was living above the office! We can glimpse here the locality that the office served. Often the addresses of customers who complained are also recorded.

Finally, there’s genealogical information. Dated records were kept of sickness absence and compassionate leave taken by sub-postmasters and sub-post mistresses. Whenever an office transferred to a new sub-postmaster, the exact handover date and the departing sub-postmaster’s new home address were recorded. There are also family stories:

Note recording the date and time of the death of the Streatham Hill sub-postmaster's death. (POST 22/386)

Note recording the date and time of the death of the Streatham Hill sub-postmaster’s death. (POST 22/386)

This note records the date (and time!) of the Streatham Hill sub-postmaster’s death. His son was acting sub-postmaster for a few months, then his widow took over the business. All these records were kept for purely business reasons, but the research uses are so much wider than that.

Hopefully, similar records for other areas will be discovered. As I catalogued the record books, I wrote a searchable index of all the sub-offices listed in the notes, with their respective sub-postmasters and sub-postmistresses. This will appear on our online catalogue in the coming months.

Countdown to Sotheby’s: Rare and colourful – the King Edward VIII accession issue

On 11 July the British Postal Museum & Archive (BPMA) will be selling 191 lots of surplus, duplicate philatelic material at Sotheby’s auction house. The proceeds of the sale will support the significant fundraising efforts currently being undertaken by the BPMA to deliver an important new postal museum and archive in Central London. In this blog Julia Lee, Assistant Editor at Stamp Magazine gives her thoughts on the auction.

I’m very excited about the Sotheby’s sale. It will be the first major sale I’ve been to since the Sir Gawaine Baillie sale, and I can’t wait to see what some of this material goes for. And, of course, to write screaming headlines about it.

The BPMA asked me to pick an item to talk about, and while the journalist in me wants to highlight the most expensive, it’s the King Edward VIII 2 1/2d registration sheet that I’d buy if I had the chance.

Lot 18: King Edward VIII registration block of 48 (2½d value, blue), estimated at £100,000-120,000.

Lot 18: King Edward VIII registration block of 48 (2½d value, blue), estimated at £100,000-120,000.

In fact, King Edward VIII helped me get the job as Assistant Editor on Stamp Magazine. ‘What happened with his stamps?’ I wondered in the interview.

Now I know the answer. A set of four stamps was issued in September 1936, at a time when, even though there was a voluntary press blackout on King Edward VIII and Wallis Simpson‘s relationship, the General Post Office must have known a constitutional crisis was looming. In fact, three months later, in December, the GPO was asked by the Cabinet Office to bug the King’s phones.

The stamps’ simplicity and the very obvious break with the previous florid tradition appeals to me. They’re also very much of their time, with the clean styling of head, crown and value.

The 2½d bright blue registration sheet makes a real impact on the page. We didn’t have space to put it in our June issue, but I wish we had. It’s a great colour – far better than any bistre or olive-green!

Detail of Lot 18: King Edward VIII registration block of 48 (2½d value, blue), estimated at £100,000-120,000.

Detail of Lot 18: King Edward VIII registration block of 48 (2½d value, blue), estimated at £100,000-120,000.

And while all postal history of any kind tells a story, Edward VIII’s references a very specific period in British history. Almost anyone you show the stamps to will grasp their significance immediately and ask you whether or not they were issued.

Like all the best stamps, it provides an easy way to suck people into the historical and social stories philatelists know are lying under the surface of our hobby.

Please visit Sotheby’s sale page to find out more about the lots on offer. And don’t forget to follow Stamp Magazine on Twitter!

Postal Mischief podcast

In April we invited the writer, broadcaster, artist and musician David Bramwell to the BPMA to give a talk on the history of postal mischief. This turned out to be a fascinating and highly entertaining event, looking at the work of key players in this field including the ‘King of Mail Art’ Ray Johnson, Victorian prankster Reginald Bray and musician Genesis P.Orridge, who inadvertently changed the postal laws (owing to the ‘colourful’ nature of his homemade postcards).

Colourful mail art referenced in David Bramwell's talk.

Colourful mail art referenced in David Bramwell’s talk.

David also shared his own exploits in mail art, which saw him and a friend post unusual objects to each other – much to the amusement of local Post Office and Royal Mail staff.

Post Office staff were amused when this set of false teeth came in to be posted!

Post Office staff were amused when this set of false teeth came in to be posted!

You can now listen to or download David Bramwell’s talk as a podcast via our website, iTunes or SoundCloud. And if David has inspired you to engage in some postal mischief do let us know about it!

A tropical leaf which was posted to David Bramwell.

A tropical leaf which was posted to David Bramwell.

Find out about our upcoming talks and other public events on the Events page of our website.

Suffragette “human letters”

This week there have been a number of commemorations and memorial events marking the 100th anniversary of the death of Emily Wilding Davison, the suffrage campaigner who famously ran on to the course at the Epsom Downs Derby and was knocked down by the King’s horse. While Davison’s was one of the most extreme acts of protest in the campaign for votes for women, other lesser-known stunts are just as noteworthy.

On 23rd February 1909 two suffragettes, Miss Solomon and Miss McLellan, posted themselves to 10 Downing Street in an attempt to deliver a message personally to Prime Minister Herbert Asquith. At this time Post Office regulations allowed individuals to be “posted” by express messenger, so the two women went to the East Strand Post Office and were placed in the hands of A.S. Palmer, a telegraph messenger boy, who “delivered” them to Downing Street. There, an official refused to sign for the “human letters” and eventually Miss Solomon and Miss McLellan were returned to the offices of the Women’s Social and Political Union.

A.S. Palmer delivers Miss Solomon and Miss McLellan to 10 Downing Street, 23rd February 1909.

A.S. Palmer delivers Miss Solomon and Miss McLellan to 10 Downing Street, 23rd February 1909.

The Royal Mail Archive holds a file on this event (POST 30/1655a), which includes a Post Office Express Service form showing that the suffragettes were charged 3d and that the recipient did not sign for the “letters” delivered by A.S. Palmer.

Post Office Express Service form for the delivery of the suffragettes, 23rd February 1909. (POST 30/1655a)

Post Office Express Service form for the delivery of the suffragettes, 23rd February 1909. (POST 30/1655a)

As per Post Office regulations, Palmer had to write a report explaining why he had not obtained a signature for the delivery of the “letters”. This is also within the file; it reads:

23 February 1909

The Postmaster,

Sir, I beg to state in reply to the above report that I took the Ladies to Mr Asquith’s house but the police would not let them go in. I went in but the butler would not sign the form because he did not have the letters to sign for, because the ladies themselves said they were the letters. And Mr Asquith refused to see them.

I am

Sir

Your Obedient Servant

A.S. Palmer

[Messenger number] 25

A.S Palmer's report explaining why he did not obtain a signature for the delivery of the suffragettes, 23rd February 1909. (POST 30/1655a)

A.S Palmer’s report explaining why he did not obtain a signature for the delivery of the suffragettes, 23rd February 1909. (POST 30/1655a)

This fascinating and little-known story of women’s suffrage was the subject of a podcast featuring Dr Katherine Rake. Listen and download BPMA Podcast #3 – Human Letters for free from BPMA Podcast, iTunes or Soundcloud.

See large scans of the documents mentioned in this blog in our Flickr set Human Letters.

Stock-take 2013

Our more regular users may have noticed that we have been closed for two weeks during May for our annual stock-take; an important housekeeping exercise that allows us to focus on tasks we find difficult to fit in during the normal course of the year.

I may speak only for myself in describing stock-take as an almost therapeutic experience (‘housekeeping’ may not be everyone’s cup of tea), but carrying out audits, weeding out duplicate material, and boxing and listing uncatalogued material are all necessary tasks, requiring a methodical approach and producing gratifying results.

Auditing Second Review files.

Auditing Second Review files.

Archives Assistant, Penny McMahon, assisting with the Second Review audit and reboxing.

Archives Assistant, Penny McMahon, assisting with the Second Review audit and reboxing.

It was a successful stock-take, with a number of tasks being completed. These included the much needed creation of more space in our repository by reorganising shelves, and the auditing of ‘second-review’ material (we are gradually undertaking a process whereby records that have not been archived, and which are more than 25 years old, undergo an appraisal of their historical value and retention needs). In addition, a number of boxes of miscellaneous material were appraised (always an interesting foraging exercise), photographic negatives of GPO/PostOffice/Royal Mail posters were digitised for our online catalogue, and a large number of records from our Museum Store at Debden were relocated to the Royal Mail Archive at Freeling House.

Ultimately, our stock-take work is aimed at making our archive collections more accessible to the public by accounting for records, getting them in order, and then on to our catalogue. These processes are all the more important in light of our move to Calthorpe House, planned for 2015.

POST 110/3084, c.1980s - Poster scanned for archive catalogue

POST 110/3084, c.1980s – Poster scanned for archive catalogue

POST 110/2746, c.1989 - Poster scanned for archive catalogue

POST 110/2746, c.1989 – Poster scanned for archive catalogue

POST 110/2813, c.1946 - Poster scanned for archive catalogue.

POST 110/2813, c.1946 – Poster scanned for archive catalogue.

Stock-take is beneficial not only to the efficient functioning of our archives, but also to staff, in providing a break from normal routine and ongoing projects. It also allows staff to work with unfamiliar areas of the collections, and to re-engage with the grass roots of the archives, the records themselves! Indeed, being an archivist doesn’t necessarily mean that you spend your time poring over old records since much of the process of maintaining an archive is also administrative.

One of the major benefits I derive from stock-take is acquainting myself with areas of our archives with which I have little contact (being a primarily cataloguing archivist, I tend to work on specific collections). The most entertaining find I came across was a 1998 Royal Mail good practice guide on ‘Dealing with Dog Attacks’!, covering ‘ultrasonic dog deterrent devices’ (‘not to be directed at humans’) and listing goats and geese as animals to potentially ‘ferocious’ animals! Obviously less amusing when you acknowledge that it was a serious guide for a genuine threat to postmen (626 of whom suffered serious dog bites in 1997 alone).

Staff guide on dealing with dog attacks, 1998.

Staff guide on dealing with dog attacks, 1998.

Given that there are always records to be appraised, sorted and catalogued, and a long list of preparations we need to make for our move to our new home in 2015/16, there will be plenty of work to get our teeth stuck into in next year’s stock-take, and I gladly hand the baton over to the next willing coordinator!

- Anna Flood, Archivist (Cataloguing)

Transfer of Mobile Post Office to Nene Valley Railway

On Monday 13 May, BPMA and Nene Valley Railway completed the transfer of a 1970s Mobile Post Office (OB1997.233 and 234) from BPMA to the railway, where it will be used in their interpretive and fundraising activities.

The 1970s Mobile Post Office. (OB1997.233 and 234)

The 1970s Mobile Post Office. (OB1997.233 and 234)

The Mobile Post Office, which has the number plate GGO 926J, was one of a number of vehicles that were de-accessioned from the BPMA collection some months ago and it is hoped that it will attract a large and appreciative audience in its new location.

Anyone seeking to view the vehicle at its new home should contact Nene Valley Railway for information on access and its location. Being a mobile office, this is bound to change in the years to come. However, it is very likely that the vehicle will be on display at their Rail Mail weekend on 13th/14th July 2013.

- Julian Stray, Curator

Volunteer Flora and the ‘box of doom’

My name is Flora, and I’m an MA Museum Studies student at the University of Leicester. Over April, I spent some time at BPMA, helping to audit and pack objects in preparation for the move.

Flora auditing and packing the museum collection.

Flora auditing and packing the museum collection.

I spent most of the time at Freeling House, delving into the archive downstairs. This included badges, ties, postcards, letters, publicity leaflets, and lots of other things. The postcards were particularly interesting, especially trying to make out the messages on the back of some of them. Less fun was counting a large number of duplicate badges for disposal – the total was 666 (as well as a small saxophone badge and a clip that looked as if it was from a pair of dungarees), so I think that definitely qualifies as a ‘box of doom’. We also found an old sign ‘In Case of Alarm of Fire’, with separate instructions for male and female employees (women were supposed to file out in pairs – I wonder what happened if there was an odd number?!).

Two days a week were spent out at the Museum Store in Debden, which is home to the larger (and often more unusual) objects. I can’t quite decide on my favourite; it’s a tie between the model of the HMS Queen Mary (complete with tiny moving lifeboats), parts of the Travelling Post Office (including a water boiler and food heater), or the Post Office ‘L’ Plates – I had no idea that the Post Office used to teach their own drivers.

Model of the HMS Queen Mary.

Model of the HMS Queen Mary.

One day involved packing lots of vehicle parts, helpfully listed as ‘assorted unknown parts’; luckily, another volunteer with an extensive knowledge of cars was on hand to help us identify what we were actually packing. There were definitely a few more challenges out in Debden – lots of oddly shaped objects that, just as you thought you’d finally wrapped them up, would burst back through the acid-free tissue paper and make a bid for freedom. I also got to dust a couple of post boxes and post vans which was fun – leading to complaints from my mum about my reluctance to dust at home.

I also spent two days down in the corner of the archive checking the old uniforms for signs of moth activity. There were a few false alarms (including a set of disintegrating shoulder pads in one of the jackets), but luckily, no signs of infestation (I did find one jacket with a few worn patches, but decided that moths probably haven’t yet developed the intelligence to eat in a completely straight line!). The range of uniforms hiding in the corner was astounding: I found Danish uniforms (both town and country, and summer and winter – clearly the Danes like their uniforms), as well as Canadian and Swiss ones. There were also Foreign Office uniforms, from when the General Post Office won the contract to dress some departments of the Civil Service as well as their own employees. It was amazing (and slightly terrifying) to be touching fabric that was over one hundred years old in some cases, but it was all remarkably well preserved. I also never realised quite how heavy overcoats were, especially the thick woollen ones.

Flora condition checking the uniform collection.

Flora condition checking the uniform collection.

I’ve thoroughly enjoyed my time here, and it’s been a great introduction to the practical side of collections documentation and management (rule number one: the collections database CALM is anything but!). I’d also like to say a huge thank you to Emma and Sarah for putting up with me (and for the plentiful supply of tea, biscuits and occasional cake out at Debden!)

See our Volunteers page to find out about volunteering at BPMA.

The Last Straw: a brief look at complaints

Whilst I was working on some uncatalogued documents, I came across a file regarding the gumming of postage stamps. Not necessarily the most engaging of topics, you might think, but what attracted my interest was a number of letters to the General Post Office (GPO) dating from the 1950s to the 1970s. These were written by customers complaining about the poor quality of the gum used to affix stamps to mail. Some were very entertaining, and got me thinking about the nature of complaint. It’s a commonly-held belief that modern life in Britain isn’t a patch on “the good old days”, but as these letters show, the people of the past often held the same view.

Complaint: Postmaster General, G.P.O., London.

In the early 1970s, the Post Office decided to switch the adhesive used on stamps from gum Arabic to Polyvinyl alcohol, or PVA. However, this didn’t go down well with the public, as it appeared that the glue was not the best quality, and often came loose from the paper. In 1973, complaints ranged from the light-hearted (“do you think you may spare a lick more glue on 3p stamps?”) to the exasperated (“it is not a habit of mine to write and complain – but this is the last straw!”). A confused postal sorter asked “is it the gum or the lack of spit?” One customer was enraged by the GPO’s reply stating that as 7,000 million stamps were produced per year, some defective ones were bound to “slip through”, and huffily replied that as he had experienced this problem constantly for the past 8 weeks, it seemed rather to be the general standard. It wasn’t just the gum that was causing annoyance; the perforations came in for criticism too: “until now I had been disturbed by the feeling that lavatorial jokes based on the line ‘nothing tears along the dotted edge’ were founded in myth”.

Dear Sirs, General complaint about stamps. What's happened to the glue?

I found it interesting to see how complaints can be timeless; one dissatisfied customer lamented that “the Britain of the past seems to have gone, everything is inferior, most of the employees have no time for doing a proper job for having strikes”. Going back further in time, to the First World War, I discovered a letter from a union of discharged soldiers complaining that men were being refused postal employment in favour of women, who the writer believed were being hired because their wages were cheaper. You can well imagine someone making a similar complaint today.

Dear Sirs, I am writing to complain about the quality of the 2 1/2p and 3p stamps. I find repeatedly that the gum is inadequate and the stamps will not stick to good quality cream wove envelopes. Also the paper or perforation is not what it used to be, and I am frequetnly damaging stamps in tearing them off from sheets. Whilst I realise that the Post Office must make all reasonable economies, any economies effected in this direction must be very small indeed, and give trouble to the user.

One of the best things about working at the BPMA is that you can get the chance to see little snippets of human life such as these, as well as the records of policy and administration we hold. It’s a great way of seeing how society has progressed, or, in some cases, has remained exactly the same.

- Robin Sampson, Archives/Records Assistant

Archive material used:

POST 52/1052 - “Complaints about PVA Gum on stamps”

POST 47/64 - “Complaint that Men have been Refused Employment at the Home Depot in Favour of Women”

This blog was researched at the Royal Mail Archive, located at BPMA’s headquarters in Clerkenwell, London. There are millions of stories to uncover at the Royal Mail Archive, see our website for Archive opening hours and visitor information.

Postal Mischief

On Thursday 18th April we will be welcoming writer and performer David Bramwell as he presents a talk exploring the curious history of postal mischief.

Using a slide show of fascinating images and video clips David will discuss the key mischief makers, including the ‘King of Mail Art’ Ray Johnson and Victorian prankster Reginald Bray. In addition, the musician Genesis P. Orridge who inadvertently changed the postal laws thanks to the ‘colourful’ nature of his homemade postcards!

David Bramwell tries to post some underpants.

David Bramwell tries to post some underpants.

When you leave, indulge in your own postal mischief too – David will be hoping to inspire you to ‘post a flip-flop to someone you love’ by sharing his own exploits in mail art.

David has won a Sony Award for his work on Radio 3 and spoken at TED, Idler Academy and Alain de Botton’s School of Life. He runs the Catalyst Club in Brighton where everyday people talk about their passions in front of a live audience.

Visit our website to book for Postal Mischief.

Pillar Box Perfection – Open Day at the Museum Store

Here at the British Postal Museum and Archive we are firm believers in hugging pillar boxes. Why, you ask? Because not only does it show your love for their intriguing history and vast variation in design of course, but it can reveal something very important about their story…

Join us on Saturday 6th April, 10am-4pm as we open the doors of our museum store to reveal some of these fascinating tales. There will be a range of activities for all ages to celebrate this British icon – the pillar box.

Pillar boxes at the Museum Store.

Pillar boxes at the Museum Store.

What can you do on the day?

Talks

We will be running a series of ‘spotlight’ talks, where you can hear about the stories behind some of our favourite pillar boxes. Highlights include one of the earliest boxes trialled on the Channel Islands and the ‘Penfold’. Why did Liverpool request a ‘special’ box? What indeed will you learn from hugging a pillar box? Come and find out more, with our staff on hand to introduce you to the wonderful world of pillar boxes!

Our curators will give you a quick introduction to pillar boxes.

Our curators will give you a quick introduction to pillar boxes.

Have a browse

Take a walk down ‘pillar box alley’ or take a look at our fleet of postal service vehicles illustrating the long history of moving the mail in a self led exploration of the collection. BPMA staff will also be on hand to answer questions.

Postal vehicles at the Museum Store.

Postal vehicles at the Museum Store.

Especially for families….

Trail

Past and present, the pillar box has played an important role in a process which has had a remarkable impact on the lives of many – communicating through letters! But what journey does a letter take from it leaving the hands of the sender to it being popped on the door mat of the receiver? Find out by having a go at our trail around the store! Hunt for objects and solve puzzles to reveal this amazing journey.

Here is a teaser from the trail – but you’ll have to come to the store to find out the mystery object!

Can you identify the mystery object?

Can you identify the mystery object?

Craft Activity

Get creative by designing and making your own pillar box! Celebrate the important role it played in the letter sending journey by designing it to hold your important letters – maybe it could store your post cards or letters from pen pals!

What will your pillar box hold? What about your post cards?

This post card from our collection was never delivered, perhaps the rather upset writer of the card received their trotters just before feeling the need to send it!

Tripe but but no trotters - an everyday postcard from the 1890s.(2010-0426/27)

Tripe but but no trotters – an everyday postcard from the 1890s.(2010-0426/27)

We look forward to seeing you on Saturday 6th April at the museum store!

Pillar Box Perfection is a free event taking place at The British Postal Museum Store, Essex, on 6 April 2013. See our website for more information and travel advice.