In November 1840 Rowland Hill proposed an experiment whereby letter boxes would be erected throughout London and other towns. He felt that this would “add greatly to the public convenience”, however little came of his proposal beyond the use of sacks and baskets being placed at letter receiving houses and main railway stations.
Following Postal Reform there was an explosion in the use of the Post Office. The volume of letters rose as did the complaints of a populace starved of an efficient system of collecting letters now prepaid by the sender. The 1850s was a decade where the Rural Letter Post System underwent radical change. It was Rowland Hills’s wish that the free delivery of letters be extended to all villages and hamlets where it could be justified. Post Office Surveyors were instructed that any place that received 100 letters each day should be awarded a delivery. However the revision did not proceed as fast as Headquarters wished and one particularly resourceful and efficient Surveyor’s Clerk, Anthony Trollope, was given the job of speeding things up in several districts.
In 1851, Trollope was heavily involved with his review of the postal services of Gloucestershire, Herefordshire, Monmouthshire, Oxfordshire, Wiltshire, Worcestershire, and the six southern Welsh counties, as well as the Channel Islands. In November 1851 Trollope was sent to the Channel Islands to make recommendations on how to improve their postal service. His reports were then assessed by his superior George Creswell, the Surveyor for the Western District of England and passed to postal headquarters in London.
There had been many complaints from the islanders regarding the delay to their mail and the efficiency of the clerks charged with sorting the mail for delivery on Jersey quickly came under Trollope’s scrutiny, he was scathing in his assessment of their work. They were advised that if a great improvement in their work did not take place then they may be discharged. Each of the five letter carriers was receiving 8/- per week for an average walk of between 30 and 40 miles. If the amount of mail delivered was particularly large following the arrival of a packet boat, they could not complete their delivery on the same day and a reply via the same packet was impossible. Trollope’s proposals originally centred on keeping the same number of delivery staff but pre-sorting correspondence at the head office and then despatching it to rural offices where each messenger would collect it. As part of the revision, horses were provided to the five letter carriers, the workforce was increased to eight and the walks sub-divided. Unfortunately this also meant a reduction in their pay to 7/- per week.
However, it was another of Trollope’s proposals to his superior Creswell that is of particular interest to anyone with an interest in street furniture:
There is at present no receiving office in St. Helier, and persons living in the distant parts of the town have to send nearly a mile to the principal office. I believe that a plan has obtained in France of fitting up letter boxes in posts fixed at the road side, and it may perhaps be thought advisable to try the operation of their system in St. Helier – postage stamps are sold in every street, and therefore all that is wanted is a safe receptacle for letters, which shall be cleared on the morning of the despatch of the London Mails, and at such times as may be requisite. Iron posts suited for the purpose may be erected at the corners of streets in such situations as may be desirable, or probably it may be found more serviceable to fix iron letter boxes about 5 feet from the ground, wherever permanently built walls, fit for the purpose, can be found, and I think that the public may safely be invited to use such boxes for depositing their letters.
Pillar boxes had been in use on the continent for just a few years previous. It is fairly obvious from the surviving correspondence that the use of pillar boxes by the British Post Office was already being considered within the upper echelons of postal headquarters. However, beyond a few wooden boxes or bags hung in railway stations and apertures in windows, the introduction of anything more substantial had not occurred in Britain. Trollope recommended the experimental use of pillar boxes at four sites in St. Helier in Jersey
John Tilley (also Trollope’s brother-in-law) who was to later succeed Rowland Hill as Secretary to the Post Office, stated that their use on Jersey would be a “good opportunity to try the system. Creswell also agreed with Trollope’s proposal, adding that – “… no better opportunity of trying the experiment of ‘roadside’ letter boxes could be selected”. Within the month, the Postmaster General had approved the experimental introduction of the pillar boxes. Trollope immediately followed this up with a request to extend the trial to St. Peter Port on neighbouring Guernsey and another three boxes were approved.
I beg to recommend that similar road side letter boxes may also be trialled at St. Peter Port in that island
Introduction of pillar boxes. (POST 14/35)
In December 1851, Tilley wrote to the Postmaster General regarding Trollope’s findings and proposals in Jersey, he finished his letter:
Mr. Trollope appears to have given much attention to the subject and your Lordship may perhaps think it right to inform him that you are much satisfied with the manner in which it has been treated
The Postmaster General agreed. Certainly, it was Trollope that aside from revising rural posts and pushing for efficiency also had the vision to see the potential for the first use of pillar boxes by the British Post Office and actually recommend and see through their introduction.
In a letter to the Postmaster General, Tilley referred to the proposed pillar boxes as being “well adapted for the purpose”. A local contractor – John Vaudin was engaged in July 1852 to construct the boxes for both Jersey and Guernsey at a cost of £7 each. Trollope’s roadside letter boxes, referred to as ‘assistant post offices’ by the Jersey Times, came into use on 23rd November 1852.
Post Office notice: Letter Boxes, Jersey, 1852.
The pillar boxes were hexagonal, cast-iron, about four feet high and red in colour (though red as a standardised colour for post boxes was not settled on until 1874). The Royal Arms appeared on three sides, the words ‘Post Office’ on two sides, and on the remaining face, the words ‘Letter Box’ beside the vertical aperture. Boxes were mounted on a granite block, two feet deep and raised four inches from the ground. The boxes were “very favourably received by the public”. One box at the head of Bath Street in St. Helier was found to be too small for the amount of correspondence posted and was resited in Five Oaks, to the North-East of St. Helier. A replacement larger box was authorised in July 1853 but was too large and would have caused too much of an obstruction. Not to be put off, the Post Office simply arranged for a wall to be knocked down and rebuilt to make room for it. In 1853, Creswell was already proposing another eight boxes for rural districts on Jersey.
Trollope also carried out similar revision of the rural posts on Guernsey and Alderney. On 8th February 1853, the boxes on Guernsey opened for business. The authorities in St. Peter Port had been so approving of the new pillar boxes that they had agreed that if the Post Office provided another box then they would meet the cost of construction of another two, making six in total.
1853 Guernsey pillar box, still in use today. (P5856)
Sadly, none of the boxes erected in Jersey in 1852 survive today, however one of those on Guernsey, first erected in 1853, is still receiving mail today. Another of the 1853 boxes originally in use on Guernsey survives in the BPMA collection as does one of the first mainland boxes erected the same year.
Pillar box errected on Guernsey, Channel Islands, 1853. (OB1996.653)
The first box on mainland Britain was manufactured by Abbott and Company and was erected at Botchergate, Carlisle around September 1853. That box too, has not survived the intervening years. Soon after, approval was given for Trollope’s proposed installation of pillar boxes in Gloucester while he was revising the rural posts there. It appears to be the case that each District Surveyor then became responsible for the establishment of pillar boxes in his district, sourcing not only the manufacturer but also frequently being responsible for the design. A National Standard design of pillar box was approved in 1859 but development in design carries on to this day.
Julian Stray – Curator
Visit our website to read more about the history of Letter Boxes, or go to Flickr to see images of some interesting pillar boxes.
The BPMA Shop is celebrating the 160th anniversary of the pillar box with a special offer on our Pillar Box Postcard set (set of 4 cards, £2.50) and Museum Collection Guide booklet & postcard set (1 guidebook and 1 set of 6 postcards, £7.00) – with images and information of the historic letter boxes from the BPMA Museum Collection. They are available online at www.postalheritage.org.uk/postcards and you can get them with FREE Postage & Packaging until 30 Nov 2012 – just enter the discount code L3TT3RBOX at checkout.