Recently a small group of BPMA staff and Friends visited the British Forces Post Office (BFPO). Based in an impressive purpose-built building at RAF Northolt, the BFPO provides a mail service to members of the British armed services, as well as a number of government departments and corporate clients.
The BFPO can trace its history back to 1799 when the office of Army Postmaster was established. Over time the service has formalised and expanded to become an important part of military life. From its initial beginnings as part of the Army it now ensures letters and parcels reach serving Navy and Air Force personnel too.
One reason for the longevity of the service is its value as a morale booster. During the Second World War (WW2) General Montgomery was heard to say that his soldiers could march for three or four days without food on the strength of one letter from home. These sentiments were echoed by Lieutenant Colonel J.A. Field, the present Commander of Defence Postal Services.
For this reason the BFPO and its predecessors have always been keen to use the technology of the day to deliver mail quickly and efficiently. Trials of airmail were conducted by the Royal Engineers (Postal Section) in 1918 and these proved so successful that a regular service between Folkestone and Cologne was established the following year. During WW2, Postal Section personnel were regularly detached with forward troops, often establishing postal services within hours of their arrival. In recent times the BFPO has used cutting-edge OCR technology to sort mail, and has established an innovative hybrid mail system called the e-bluey.
The BFPO uses OCR technology (foreground) to read addresses on mail. Once an address has been read the item of mail is dispatched down a chute (background) and bagged for dispatch.
Families of British service personnel have long been able to send letters on special blue stationery (known as a blueys), as well as packages weighing up to 2kg, free of charge, but e-blueys enable them to send a message electronically – which will usually arrive within 24 hours. E-blueys can be hand-written and faxed, or sent through the BFPO website. Drawings and colour photographs can also be included, a feature particularly popular with personnel with young families.
Once sent, the e-blueys are delivered via an encrypted computer system to Field Post Offices, where they are printed out using a special printer which seals each message as it is printed. The messages are then distributed to troops with regular mail, having been seen by no one apart from sender and recipient. The e-bluey system is extremely popular, and photographs and drawings which have been sent in this way are said to adorn the walls of many a barracks.
In addition to its sorting, delivery and logistics activities, the BFPO has a Philatelic Bureau which issues a number of First Day Covers each year. The BPMA group was lucky enough to receive one of these to commemorate our visit. As part of an initiative to collect items from postal services other than Royal Mail, the BPMA’s curatorial team collected BFPO bag labels, e-bluey samples and a range of other material.
The BFPO's First Day Cover to commemorate our visit
The BPMA would like to thank BFPO for allowing us to visit, and is particularly grateful to the Officers and staff who provided us with information and assistance.