Head Postmaster of Dover AWB Mowbray kept a typed account of the Blitz years in what became known as ‘Hell’s Corner’, recounted here by BPMA Curator Vyki Sparkes.
Mowbray wrote with pride when a member of his staff, Miss W N Scanlan, was awarded the British Empire Medal in October 1941. This was announced in the London Gazette alongside a notice that the same award was awarded to two other female supervisors in charge of Post Office telephone exchanges.
Little more is known of these women’s particular acts of bravery, aside from what is written in the newspaper:
These three Supervisors of Women Telephone Operators have, by their courage and devotion to duty, set a fine example to their staffs. Throughout the air raids in the areas where they work, they have maintained an efficient telephone service during periods of constant danger.
According to the General Post Office press release, eight other female supervisors and telephonists had previously received awards and commendations.
Over 100,000 women had been employed by the GPO by November 1941 – more than one-third of the total staff. Due to the shortage of manpower, women worked a range of duties including some previously considered ‘male’ occupations – such as telephone engineers and the first ever female motorised van driver.
Mowbray describes how, in Christmas 1941…
… the kaleidoscopic effect of the multi-coloured jumpers and overalls of the women temporary sorters who fluttered about like so many butterflies was unmarred even by 2½ hours of shelling in one evening…they came to do a job and they did it regardless of the large quantity of roof glass.
Additionally, one-third of the Sub Post Offices in the country were controlled by women. It is clear that without them, the vital communication networks cared for by the Post Office could not have been maintained.
In addition to these examples there are many other notable tales of bravery by postal staff during the Blitz. A total of 27 post office staff died on duty in 1941. By the end of that year, over 100 men and women had received commendations and awards from the King, while on Civil Defence or Post Office Duty. These ranged from 38 British Empire Medals to eight George Medals.
Mowbray himself was to be included in the New Years Honours list in 1942, as a Member of the Order of the British Empire. In 1941, 117 staff were also commended by the Postmaster General for their work on the home front. For every Post Office worker who won an award, there were countless others behind them who received no official recognition. Miss Scanlan announced the award to her staff by flourishing the letter and saying ‘Girls we’ve got the British Empire Medal’. And, as Mowbray himself readily acknowledges, it was the co-operation of the police, fire, transport and military services, and the cheeriness of the population that helped his staff cope with the strain of war.
We do not like the phrase “We can take it”. It would be more honest to say “It’s forced on us”, but the Dover people and Dover Post Office staff do their utmost to make the best of decidedly unpleasant circumstances.